Competent Crew (Starter Plan)

🚩⚓ Back Office Essentials
Foundational Operational Support

Clarity, Consistency, and Control—Without Building an Internal Ops Team

Best For

Sole Proprietors • Small Professional Services Firms • Early-Stage Organizations
Teams that have outgrown “winging it” and need a reliable back-office foundation.

What’s Included

✅ BPaaS Operations Library Access
Secure access to Rytorsa’s back-office SOP library, including:

• Client onboarding
• Staff onboarding
• SOP governance & version control
• Vendor intake & management
• KPI & operational review frameworks

These are living systems, not static documents.

✅ Client & Staff Onboarding Systems
Standardized onboarding workflows that reduce confusion, rework, and dependency on memory as your business grows.

✅ Operational Governance & Version Control

• managing SOP ownership
• tracking updates
• preventing process drift over time

✅ Vendor Coordination Framework
Clear intake, ownership, and review standards for external vendors—so nothing critical lives in someone’s inbox or head.

✅ Quarterly Operational Review (Async)
A structured quarterly review that includes:

• system health check
• KPI alignment snapshot
• documented improvement recommendations

Delivered as a written summary—no meeting required.

How This Plan Is Used

• SOPs are implemented gradually, not all at once
• You gain structure without operational overload
• Systems mature alongside your business

This plan replaces ad-hoc operations with quiet, dependable structure.